Cancellation & Refund Policy

SYNTHESIS (MarketReports) believes in helping its customers as far as possible, and has therefore a liberal cancellation policy as briefed below. Under this policy

• Cancellations will be considered only if the request is within 24 hours after placing the order.

• SYNTHESIS does not accept cancellation requests after downloading any reports from the platform. Your cancellation request will only be entertained if you have not extensively utilized the platform.

• In case you feel that the product received is not as per your expectations, you must bring it to our notice within 2 Days days of subscribing to the product. Our Team after looking into your complaint will take an appropriate decision for improvement of the product and further customer experience.

• In case of any Refunds approved by SYNTHESIS, it usually takes 3-5 Days days for the refund to be processed and money being credited to the end customer's bank account.

• If you accidentally purchase the same report more than once, please contact our support team within 24 hours of the duplicate transaction. After verifying the purchase, we will process a refund for the duplicate order.

• If you are unable to access the purchased report due to technical difficulties on our platform, and our support team is unable to resolve the issue within a reasonable time, you may be eligible for a full or partial refund based on the circumstances.